Quick message
Send a message and our team responds within business hours.
Open WhatsApp →Contact
Speak with Zad
Reach our Addis Ababa team for Umrah packages, group arrangements, diaspora sponsorship, and pilgrim assistance.
Reach us
Choose how you'd like to connect.
Prefer a call, email, WhatsApp, or an in-person visit — pick the channel that suits your family or institution.
Phone
Call the office
Speak directly with our Addis Ababa coordination team.
+251 986 111 333Phone
Call the office
Speak directly with our Addis Ababa coordination team.
+251 985 222 666Write to us
For detailed inquiries, group requests, or document follow-ups.
umrah@zadtravelagency.comWrite to us
For detailed inquiries, group requests, or document follow-ups.
info@zadtravelagency.comWrite to us
For detailed inquiries, group requests, or document follow-ups.
contact@zadtravelagency.comWrite to us
For detailed inquiries, group requests, or document follow-ups.
package@zadtravelagency.comOffice visit
Visit in person
Kolfe Sub City, Bethel, Addis Ababa, Ethiopia
Walk-ins welcomeDepartments
Reach the right team directly.
Umrah bookings
Package selection, family arrangements, group coordination, and departure scheduling from Addis Ababa.
Request a quote →General inquiries
Questions about Zad services, destinations, diaspora sponsorship, or institutional partnerships.
umrah@zadtravelagency.comEmergency — pilgrim assistance
Lost contact, medical situations, or urgent coordination for travelers already in the Holy Cities.
Open emergency page →Quick inquiry
Prefer a structured request?
Tell us who is traveling and when — no passport upload required. Our team responds with a clear quotation.
Makkah operations
Holy Cities support is part of the brief.
From the first quotation in Addis Ababa to coordinator contact in Saudi Arabia — one organized path for families.
Quote without passport
Share travel details first; documents come later.
Diaspora sponsorship
Pay from abroad while travelers submit privately.
Our office
Visit us in Addis Ababa.
Kolfe Sub City, Bethel
Addis Ababa, Ethiopia
Phone: +251 986 111 333
Phone: +251 985 222 666
WhatsApp: +251986111333
Opening hours
East Africa Time (GMT+3). WhatsApp messages are answered outside these hours where possible.
- Monday – Thursday
- 08:30 – 17:30
- Friday
- 08:30 – 11:30
- Saturday
- 09:00 – 13:00
- Sunday
- Closed
Existing booking
Already booked with Zad?
For document submissions, itinerary questions, or schedule changes — reach the team through the same channels.
Emergency
Pilgrim in the Holy Cities needs help?
Lost contact, medical situations, or urgent coordination — access our dedicated emergency page with printable pilgrim-safe information.
Begin with Zad
Begin with a clear Umrah quotation
Request a quotation or explore packages — no passport upload required.